旅行的导游服务不满意投诉信英语作文
【中英文版】
英文文档:
Dear [Company Name],
I am writing to express my dissatisfaction with the travel guide service provided during my recent trip.I booked a tour package with your company and expected a high-quality experience, but I was sadly disappointed.uneventful
Firstly, the guide assigned to us was not knowledgeable about the places we visited.I felt that he lacked proper training and was unable to provide us with interesting facts and information about the attractions.This made the tour quite boring and uneventful.
Secondly, the guide"s communication skills were poor.He spoke very fast and with a strong accent, making it difficult for most of the group to understand him.I believe that a good guide should be able to communicate effectively with tourists from different backgrounds.
Furthermore, the itinerary planned for our trip was not well-organized.We had to wait for a long time at each location for the guide to arrange transportation, and this resulted in a waste of time.I expected a more efficient itinerary that would allow us to make the most of our trip.
Lastly, the guide was not attentive to the needs of the group.There were several instances where he did not assist elderly tourists or those with disabilities, making their experience even more difficult.A good guide should be accommodating and ensure the comfort of all passengers.
I hope that you take this matter seriously and take appropriate measures to improve the quality of your travel guide service.I would appreciate it if you could provide me with a response regarding this issue.
Thank you for your attention.
Sincerely,
[Your Name]
中文文档:
尊敬的[公司名称],
我写这封信是为了表达我对您公司在我的最近旅行中提供的导游服务的不满。我预订了你们公司的旅游套餐,本期待一次高质量的体验,但遗憾的是我失望了。
首先,分配给我们的导游对我们所参观的地方了解不多。我觉得他没有接受过适当的培训,无法为我们提供有关景点的有趣事实和信息。这使得旅行变得无聊和无趣。
其次,导游的沟通能力很差。他说话很快,而且有浓重的口音,使得团体中的大多数人很难理解他。我相信一个好的导游应该能够与来自不同背景的游客有效沟通。
此外,为我们制定的旅行行程计划组织得不好。我们在每个地点都要等很久,以便导游安排交通,这导致时间浪费。我希望有一个更高效的行程计划,让我们充分利用旅行时间。
最后,导游没有关注团体的需求。有几次他没有协助老年游客或残疾游客,使得他们的体验
更加困难。一个好的导游应该体贴并确保所有乘客的舒适。
我希望您能认真对待此事,并采取适当措施改进您公司的旅游导游服务。如果您能就此事给我一个回复,我将不胜感激。
谢谢您的关注。