engage inUsing positive deviance to enhance employee engagement: an interpretive structural modelling
approach
期刊名称： International Journal of Organizational Analysis
作者： Naman Sharma
年份： 2021年
期号： 第ahead-of-print期
关键词： Constructive deviance;MICMAC;Positive deviance;Interpretive structural modelling;Employee engagement
摘要：Purpose Organisations today seek high engagement levels from their employees for their superior performance amid the highly competitive environment. The purpose of this paper is to examine the role of positive deviance facilitators (PDFs) in enhancing employee engagement at work.
Design/methodology/approach The study adopts the interpretive structural modelling (ISM) and Matrice d'Impacts Croisés-Multiplication Appliquée á un Classement (MICMAC) analysis to understand the process of how positive deviance may fuel employee engagement in an organisation. Because of the lack of empirical evidence on the relationship between employee engagement and positive deviance, ISM approach was adopted as it helps in understanding the subjective experience and learnings of experts involved in the field. The MICMAC analysis classifies
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