一组质量管理体系术语(中英双语
English Chinese
receipt (入厂接受,验收，进货
handling 搬运
packaging 包装
storage 保存
protection 保护
comparison 比较
identification 标识
replacement of identification mark 标识标志更换 maintenance of identification 标 识的保持
records of identification control 标识控制记录
tender 标书
normative document 标准文件
supplemental 补充
nonconforming product 不合格品
control of nonconforming product 不合格品控制
control procedure of nonconforming products 不合格品控制程序 tendency of nonconformance 不合格倾向

purchasing 采购
verification of purchased product 采购的产品验证
purchasing process 采购过程
purchasing control procedure 采购控制程序
purchasing information 采购信息
reference standard 参照标准
reference instructions 参照细则
stockhouse 仓库
measurement，   analysis and improvement 测量,分析和改进
measurement result 测量结果
control procedure of monitoring and measuring devices 测量设备控制程序 planning 策划
preservation of product 产品保护
control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序
procedure for product identification and traceability 产品标识和可追溯性程序 conformity of product 产品的符合性
monitoring and measurement of product 产品的监督和测量
product plan 产品方案
control procedure for product preservation 产品防护控制程序

method of product release 产品放行方法
conformity of product,product conformity 产品符合性
product realization 产品实现
planning of product realization 产品实现策划
product characteristics 产品特性
input to product requirements 产品要求的输入
product status 产品状态
final acceptance of product 产品最后验收
procedure 程序
program documents 程叙文件
continual improvement 持续改进
procedure for continual improvement of quality management system 持续改进质量 体系程序
adequacy 充分性
storage location 存放地点
agency personnel 代理人员
submission of tenders 递交标书
adjustment 调整,调节
statutory and regulatory requirements 法律法规要求

rework，  vt 返工
repair, vt 返修
subcontractor 分承包方
annex 附录
improvement 改进
improvement actions 改进措施
on —the-job training 岗位技能培训
responsibility of individual department and post 各部门，  各岗位职责 changevalidation verification identification 更改标记
change order number 更改单编号
process sheets 工艺单
process specification 工艺规程
procedure(process card 工艺规程(工艺卡
process characteristics 工艺特性
Job Description Format 工种描述单
work environment 工作环境
impartiality 公正性
functional requirements 功能要求
supplier 供方

supplier evaluation procedure 供方评价程序
supplier provided special processes 供方提供的特殊过程
verification at supplier's premises 供方现场验证
supply chain 供应链
criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再 评估准则
communication 沟通
customer 顾客
customer property 顾客财产
control procedure for customer property 顾客财产控制程序 customer feedback 顾 客反馈
Customer Service Contact Form 顾客服务联系表
customer cummunications 顾客沟通
customer satisfaction 顾客满意
statistical analysis of customer satisfaction 顾客满意度统计分析 customer complaint 顾客投诉
identificaion of customer requirements 顾客要求的识别 management review 管理 评审
records from management review 管理评审记录 management review control procedure 管理评审控制程序 management representative 管理者代表